As I suspected nobody called to provide me with a pager number so I called Rogers Tech support today and spoke with the first level tech Joey (Rep #F517). I explained the situation and he went off to try to find out who was supposed to call me back. He couldn't really come up with anything other than they should have called me so I asked for a supervisor and spoke with Adam (Rep #4641).
Adam went away and talked with their dispatch and said it was referred off to Futureway as far as they could tell to call me back. So supposedly a person from Futureway would call me back but doesn't look like that is going to happen. I asked to speak with someone in their dispatch or maintenance department in order to find out who exactly was to call me back but he said he doesn't have a number or contact name (or wouldn't give me one) to call. He could provide me with a Futureway number but again not a specific person's number or even a name. I would just be given the main Futureway tech support number. Thats pretty much useless to me as I'm sure I wouldn't be able to track down who is responsible.
Speaking of Futureway, I found it hilarious that I received some junk mail the other day advertising their local telephone service. They seem to be calling themselves FCI Broadband now. Maybe to distance themselves from the Futureway name since I heard they are going out of business. BTW, if you are thinking about their phone service don't even bother. At least when it initially went in this area, there were people around without phone service on a regular basis. I wouldn't doubt if that has continued. I haven't had a day of outage with Bell Canada service since the lines were put in.
12:57:40 PM 
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