{"id":381,"date":"2008-08-28T10:12:40","date_gmt":"2008-08-28T14:12:40","guid":{"rendered":"http:\/\/www.kosmo.com\/blogs\/techno\/?p=381"},"modified":"2008-08-28T10:12:40","modified_gmt":"2008-08-28T14:12:40","slug":"telus-kicks-customers-off-of-unlimited-plan-it-sold-them-not-too-long-ago","status":"publish","type":"post","link":"https:\/\/www.kosmo.com\/blogs\/techno\/?p=381","title":{"rendered":"Telus Kicks Customers Off Of Unlimited Plan It Sold Them Not Too Long Ago"},"content":{"rendered":"<p>It is amazing how <a class=\"zem_slink\" title=\"Telephone company\" rel=\"wikipedia\" href=\"http:\/\/en.wikipedia.org\/wiki\/Telephone_company\">telco<\/a>&#8216;s treat their customers.<\/p>\n<blockquote><p>For the last few years, various connectivity providers sold &#8220;unlimited&#8221; data plans when the reality was the plans weren&#8217;t unlimited at all. Many providers are now changing the plans and instituting more clear caps, but it still seems a bit ridiculous to have marketed unlimited data plans and then pulled the rug out from under those who bought exactly what you sold them. Up in Canada, it seems that <a class=\"zem_slink\" title=\"Telus\" rel=\"homepage\" href=\"http:\/\/www.telus.com\">TELUS<\/a> is taking it a step further. Not only did it sell people &#8220;unlimited&#8221; plans that it now regrets, it&#8217;s exercising some vague language in its contract that allows them to simply cancel the plans of those who had bought into the &#8220;unlimited&#8221; plan even just a short while ago. The company is forcing users to switch from a $75 unlimited plan to a $65 plan that is limited to just one GB per month, and dumping anyone who won&#8217;t switch. That would seem to be a pretty strong bait-and-switch claim. Sure, perhaps the telcos oversold these unlimited plans, but that doesn&#8217;t mean they shouldn&#8217;t be required to live up to what they sold.<\/p><\/blockquote>\n<blockquote><p>Source: <a href=\"http:\/\/techdirt.com\/articles\/20080826\/2127472103.shtml\">Techdirt: Telus Kicks Customers Off Of Unlimited Plan It Sold Them Not Too Long Ago<\/a>.<\/p><\/blockquote>\n<p>I can&#8217;t wait until new players like <a href=\"http:\/\/www.itincanada.ca\/index.php?option=com_content&amp;task=view&amp;id=1868\" target=\"_blank\">Globalive come into the mobile market<\/a> and disrupt the big 3.<\/p>\n<div class=\"zemanta-pixie\" style=\"margin-top: 10px; height: 15px;\"><img decoding=\"async\" class=\"zemanta-pixie-img\" style=\"border: medium none; float: right;\" src=\"http:\/\/img.zemanta.com\/pixy.gif?x-id=de7926e5-ebae-40b2-a68d-8410589d11c4\" alt=\"\" \/><\/div>\n","protected":false},"excerpt":{"rendered":"<p>It is amazing how telco&#8216;s treat their customers. For the last few years, various connectivity providers sold &#8220;unlimited&#8221; data plans when the reality was the plans weren&#8217;t unlimited at all. Many providers are now changing the plans and instituting more clear caps, but it still seems a bit ridiculous to have marketed unlimited data plans [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[32,35,34,36,33],"class_list":["post-381","post","type-post","status-publish","format-standard","hentry","category-general","tag-canada","tag-cell","tag-globalive","tag-mobile","tag-telus"],"_links":{"self":[{"href":"https:\/\/www.kosmo.com\/blogs\/techno\/index.php?rest_route=\/wp\/v2\/posts\/381","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kosmo.com\/blogs\/techno\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.kosmo.com\/blogs\/techno\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.kosmo.com\/blogs\/techno\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kosmo.com\/blogs\/techno\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=381"}],"version-history":[{"count":2,"href":"https:\/\/www.kosmo.com\/blogs\/techno\/index.php?rest_route=\/wp\/v2\/posts\/381\/revisions"}],"predecessor-version":[{"id":383,"href":"https:\/\/www.kosmo.com\/blogs\/techno\/index.php?rest_route=\/wp\/v2\/posts\/381\/revisions\/383"}],"wp:attachment":[{"href":"https:\/\/www.kosmo.com\/blogs\/techno\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=381"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.kosmo.com\/blogs\/techno\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=381"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.kosmo.com\/blogs\/techno\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=381"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}