{"id":837,"date":"2021-01-05T16:59:26","date_gmt":"2021-01-05T21:59:26","guid":{"rendered":"http:\/\/www.kosmo.com\/blogs\/techno\/?p=837"},"modified":"2021-01-05T16:59:26","modified_gmt":"2021-01-05T21:59:26","slug":"100-uptime-for-slack-is-100-false","status":"publish","type":"post","link":"https:\/\/www.kosmo.com\/blogs\/techno\/?p=837","title":{"rendered":"100% Uptime For Slack is 100% False"},"content":{"rendered":"\n<p>So, Slack claims they have 100% uptime even though they had a major outage yesterday. Because they were never honest with this uptime claim in the first place they try to give a reason why its likely better than one would think by making some claim that its &#8220;an average derived from the number of affected users&#8221;. Whatever that means. So they can probably say, well, we had an outage and 12 million users MINUS 1 were not able to use slack but there was 1 that was able to use it so we are 100% up.<\/p>\n\n\n\n<p>Outages started around 10:14 am on Jan 4th, 2021 according to their <a href=\"https:\/\/status.slack.com\/2021-01-04\" target=\"_blank\" rel=\"noreferrer noopener\" title=\"https:\/\/status.slack.com\/2021-01-04\">status history page<\/a>. They actually continued in some manner with some of their services until about 12:05 am on Jan 5th.<br><br>They admitted to a full blown outage at 11:20 am.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"610\" height=\"142\" src=\"https:\/\/www.kosmo.com\/blogs\/techno\/wp-content\/uploads\/2021\/01\/Screen-Shot-2021-01-05-at-4.43.05-PM.png\" alt=\"\" class=\"wp-image-838\"\/><\/figure><\/div>\n\n\n\n<p>At 12:29 pm they said that some customers may see improvements connecting to Slack. We all know that most of us had issues for at least part of the afternoon.<\/p>\n\n\n\n<p>But lets be really conservative and say that for at least an hour their services were completely out for ALL of their users. We know its much longer for a large portion of users and at least a good number of users.<\/p>\n\n\n\n<p>So their uptime &#8220;for the quarter&#8221; should be no better than 98.5833333% for the 4 days in the quarter so far. Again, that is being super conservative. <\/p>\n\n\n\n<p>BUT obviously the calculation they are using isn&#8217;t a calculation whatsoever. Its just a hardcoded 100% value there no matter what the situation is!!! Lets just be honest with what is being shown here.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"2586\" height=\"1790\" src=\"https:\/\/www.kosmo.com\/blogs\/techno\/wp-content\/uploads\/2021\/01\/Screen-Shot-2021-01-05-at-10.23.12-AM.png\" alt=\"\" class=\"wp-image-839\"\/><\/figure><\/div>\n","protected":false},"excerpt":{"rendered":"<p>So, Slack claims they have 100% uptime even though they had a major outage yesterday. Because they were never honest with this uptime claim in the first place they try to give a reason why its likely better than one would think by making some claim that its &#8220;an average derived from the number of [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[251],"tags":[319,322,320],"class_list":["post-837","post","type-post","status-publish","format-standard","hentry","category-technology","tag-slack","tag-status","tag-uptime"],"_links":{"self":[{"href":"https:\/\/www.kosmo.com\/blogs\/techno\/index.php?rest_route=\/wp\/v2\/posts\/837","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kosmo.com\/blogs\/techno\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.kosmo.com\/blogs\/techno\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.kosmo.com\/blogs\/techno\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kosmo.com\/blogs\/techno\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=837"}],"version-history":[{"count":1,"href":"https:\/\/www.kosmo.com\/blogs\/techno\/index.php?rest_route=\/wp\/v2\/posts\/837\/revisions"}],"predecessor-version":[{"id":840,"href":"https:\/\/www.kosmo.com\/blogs\/techno\/index.php?rest_route=\/wp\/v2\/posts\/837\/revisions\/840"}],"wp:attachment":[{"href":"https:\/\/www.kosmo.com\/blogs\/techno\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=837"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.kosmo.com\/blogs\/techno\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=837"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.kosmo.com\/blogs\/techno\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=837"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}