There is no doubt VeriSign needs a definite clue. I've talked about how they have been sending me renewal notices for domains that don't expire for a very long time.
One month ago today they sent me a bunch of emails detailing how they were migrating the contact information and domain name registrations management to a new system. They sent the account and user level logins and stated that due to security measures they would send the passwords by postal mail.
That was fine, however I'm surprised I ever received the mail. They botched the address in such a way that I'm not sure how the postal service ever delivered the mail. The address within the letter however is perfectly fine (if only they used that on the envelope).
The other thing is that there is no easy way to match the passwords in the regular mail with the userids in the email since the only link is the account holder information. Well, the account holder on a number of these domains is the same however now I seem to have a number of accounts. Just managed to get into one of the accounts. All of the contact information is in a state of disarray. I wonder how long it is before I loose these domains all together and they claim that I screwed something up???
Doesn't matter for much longer anyway because I'm slowing migrating these domains to another registrar as they come up for renewal.