First, they said no one will use it, then maybe only startups will use it — but they won’t use it for anything real. Then it was enterprises will never use it, then enterprises will never use it for anything mission critical.
Entries Tagged as 'Customer Service'
February 22nd, 2017 · No Comments
April 17th, 2009 · No Comments
See this old post for history. I finally got Dell to replace the GPU today. I was mistaken about them replacing absolutely everything except the nVidia GPU. Apparently the heat sinks and fans were not replaced either. I found out that there is one heatsink and fan for the CPU and another for the GPU. […]
July 16th, 2008 · 1 Comment
Back in Dec of 2007 I was experiencing NMI parity errors with my laptop. It seemed to be after very intense graphic use and the cooling fans switching to high and low. It wouldn’t happen right away but it was getting to the point that it was happening too often that I wanted to do […]
July 7th, 2008 · No Comments
I can only hope that these stories are true and that Rogers crawls back under a rock where they belong. Fortune article is here. National Post article here. All started from this blog post here. Source: Mark Evan’s Blog.
July 3rd, 2008 · No Comments
A Mattamy Home buyer’s experience both with the builder and the Town Of Oakville: This blog is going to inform you of problems that have occurred. To protect myself from libel issues, I can only tell you of experiences I have had – facts. I will offer you links that will help you and discuss […]
Category: Mattamy Homes
April 6th, 2007 · No Comments
Michael Geist has the full blog post here: If true, this form of network interference – implemented with virtually no transparency and now affecting basic Internet services such as email – demonstrates why a dedicated consumer complaints commission is a good start, but a place to complain is not enough. The solution lies in creating […]
October 15th, 2005 · No Comments
Well folks, this is what you can expect from BabyTel customer service. Note the date my email was sent (over 3 freakin months ago). Thanks for the response!!!! Your message To: babyTEL Customer Care Cc: Subject: RE: softphoneSent: Tue, 5 Jul 2005 15:56:06 -0400 was deleted without being read on Sat, 15 Oct 2005 00:07:10 […]
August 4th, 2005 · No Comments
Looks to me like SipPhone is a dead end company. Its really too bad. My experience trying to purchase XTen pro as described here was a joke. Here is a thread that followed when I opened a ticket on the issue. How do companies like this stay in business more than a day when they […]
July 18th, 2005 · No Comments
I wrote about Linksys and their declining customer service in the past but this time its about their anti-competitive practices. Just recently I purchased a Linksys PAP2 VoIP adapter thinking I could use it to connect to my VoIP provider. It does say on the box that it is a Vonage start-up kit but nowhere […]
July 12th, 2005 · No Comments
I can't believe the hoops I'm having to jump through to order a $7.99 piece of software. Obviously the folks at SipPhone have no clue about ecommerce or web usability. I suggest they start with Steve Krug's book Don't Make Me Think and go from there. He is what I've gone through so far. Fumble […]